Legal

Privacy Policy

Last updated: January 21, 2025

Pita Pit USA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, or use our services.

Information We Collect

Personal Information: We may collect personal information that you voluntarily provide, including:

  • Name, email address, and phone number
  • Billing and delivery address
  • Payment information (processed securely through third-party providers)
  • Date of birth (for rewards and promotions)
  • Order history and preferences

Automatically Collected Information: When you access our services, we may automatically collect:

  • Device information (type, operating system, unique identifiers)
  • IP address and location data
  • Browser type and settings
  • Usage data and browsing history on our platforms
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Manage your account and rewards program membership
  • Send order confirmations and updates
  • Provide customer support and respond to inquiries
  • Send promotional communications (with your consent)
  • Personalize your experience and recommend products
  • Improve our website, app, and services
  • Detect and prevent fraud or unauthorized access
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf (payment processing, delivery, email services, analytics)
  • Franchise Partners: Local Pita Pit franchise owners to fulfill your orders
  • Business Partners: With your consent, for joint promotions or offers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties for their direct marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure payment processing through PCI-compliant providers
  • Regular security assessments and updates
  • Access controls and employee training

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent where processing is based on consent
  • Request data portability

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Pita Pit USA

Email: privacy@pitapitusa.com

Address: Coeur d'Alene, ID 83814

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.